Yes, we provide comprehensive resources to help you get the most out of our platform. This includes online tutorials, user guides, and dedicated customer support to answer your questions and guide you through any challenges you may face.

Yes, the H2 managed e-commerce service is designed to grow with your business. You can upgrade or downgrade your plan at any time based on your needs. The changes will be reflected in your subsequent billing cycle.

Our analytical reports are updated in real time. That means you can see the most up-to-date data on the performance of your online store at any time. It helps you make immediate, data-driven decisions.

Getting started with H2 is easy. You can register directly on our website. Once registered, you will have access to our platform where you can set up your online store, add products, and customize your site.

We are proud to offer exceptional customer support. You can contact our team by phone, email, or live chat with any questions or issues. If you opt for our Premium package, you will have a dedicated account manager for personalized and priority support.

Yes, you can use your own domain name with our service. If you don't have one, we can also help you buy and create a new domain.

H2 takes care of all the technical aspects of hosting your online store. We use a robust and scalable infrastructure to ensure optimal performance and uptime for your website. We also take care of regular backups, updates, and maintenance so you can focus on your business.

Le forfait premium offre des fonctionnalités améliorées aux entreprises de grande taille ou à croissance rapide. Cela comprend la gestion avancée des stocks, la capacité d’exploiter plusieurs magasins, le soutien à la clientèle prioritaire et un gestionnaire de compte spécialisé.

Our platform offers a range of features to support your marketing and sales efforts. This includes built-in promotional tools like discount codes and gift vouchers, email marketing integration, social media connectivity, and more. You can also generate detailed reports to assess the effectiveness of your marketing campaigns.

Yes, our platform is designed with SEO best practices in mind. We provide a user-friendly URL structure for SEO, customizing meta tags, and generating sitemaps. We also offer tips on optimizing your product descriptions and other content to improve the visibility of your online store in search engine results.

Yes, the H2 platform is designed to be versatile and integrative. You can connect various third-party tools and applications for marketing, customer service, analytics, and more. This allows you to extend the functionality of your online store and simplify your operations.

H2 understands the importance of mobile commerce. Our platform is user-friendly for mobile devices, ensuring that your online store looks and functions optimally on all devices. This allows for a seamless shopping experience for your customers, no matter what device they use.

Absolutely, the H2 managed e-commerce service offers a variety of customization options to ensure that your online store harmonizes with your brand. You can choose from a range of professional templates, customize them as needed, or if you prefer, we can develop a unique design for your store.

We take safety very seriously at H2. Our platform uses state-of-the-art security measures, including SSL encryption, regular system updates and patches, and rigorous data access controls. We continuously monitor our systems for potential threats to ensure that your business and customer data is always protected.

Our analytical reports offer a wealth of information on the performance of your online store. They provide detailed data on website traffic, customer behavior, sales figures, conversion rates, and more. With this information, you can identify trends, identify opportunities, make data-driven decisions, and create strategies to increase the performance and profitability of your store.

We understand that payment processing and taxation can be complex and time-consuming aspects of running an online business. Therefore, we offer you services to manage these aspects. Our system can handle the processing of multiple payment methods, calculate taxes based on your location, and generate the necessary reports. These services ensure that you remain compliant with regulations, saving you the hassle of managing these tasks yourself.

Oui, avec notre forfait premium, vous avez la possibilité d’exploiter plusieurs magasins en ligne à partir d’une seule interface, grâce à notre fonction Multi-Store. Cette option est parfaite pour les entreprises qui exercent leurs activités dans différents marchés ou qui ont des marques distinctes. Chaque magasin peut avoir sa marque, ses produits et ses politiques uniques tout en vous permettant de les gérer de façon centralisée.

Offered with our Premium Service, our advanced inventory management system offers a sophisticated method of managing your product inventory. You can monitor stock levels in real time, receive alerts when stock is low, set automatic replenishment levels, and even manage multiple warehouses. This system allows you to manage your stocks effectively and prevent stock shortages or overstock situations.

Our customer management system allows you to track your customer details, order history, preferences, and interactions. It offers useful information that can help you personalize your marketing efforts and improve your customer relationships. The system is designed to help you identify loyal customers, spot trends, and create personalized offers, allowing you to retain existing customers and attract new ones.

Absolutely, as part of our support management function, we can respond to customer inquiries and issues for you. This includes answering product questions, addressing concerns, and resolving any complaints. This dedicated support frees up your time and resources, allowing you to focus on other aspects of your business.

Our order management system offers a user-friendly dashboard that provides a detailed overview of all current and past orders. You can track the status of each order, update it as needed, and process returns and refunds efficiently. This centralized, real-time system helps maintain a smooth and efficient order processing process, improving customer satisfaction and operational efficiency.

H2's immediate payment processing feature is designed to streamline your cash flow. When a customer makes a purchase in your online store, the payment is processed and processed directly into your designated account instantly. Unlike other platforms that might contain your funds, regular withdrawals, we believe in giving our customers immediate access and control over their earnings.

The H2 managed e-commerce service is a comprehensive platform designed to help businesses of all sizes establish and maintain an online store. It offers an end-to-end solution that encompasses everything from website creation and customization to inventory management, payment processing, and customer support. The platform is equipped with a range of features to support a transparent and efficient e-commerce operation.

To meet the diverse payment preferences of your customers, our platform supports over 50 different payment methods. These include credit and debit cards, PayPal, Google Pay, Apple Pay, bank transfers, and various local payment methods. This wide range of options helps ensure a frictionless checkout process, contributing to higher conversion rates and customer satisfaction.

H2's immediate payment processing feature is designed to streamline your cash flow. When a customer makes a purchase in your online store, the payment is processed and processed directly into your designated account instantly. Unlike other platforms that might contain your funds, regular withdrawals, we believe in giving our customers immediate access and control over their earnings.